* Notify us within 3-days of receiving damaged goods (no exceptions)
* Please do not return damaged items to us, as to do so will void the shipping insurance.
* All claims should be made through the original shipping agent. Guideline for insurance claims vary by carrier, so please check with the carrier for specific instructions.
* In the event you, the recipient, files a claim notify us via email. We will be happy to provide you with the necessary insurance information.
Phone: (713) 294-0494
Hours of Operation: Thursday-Saturday (10a.m.-4 p.m.)